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Shipping

Here we will explain all about how your map will reach you once you’ve placed your order. Keep reading for shipping times, express options, tracking and more.

Shipping Prices

Standard shipping

Print only

Standard frame

Panoramic frame

Germany (2-5 days)

Free

Free

Free

USA (3-7 days)

Free

Contact us

Contact us

Europe (3-10 days)

€8

€8

Contact us

Rest of World (7-21 days)

€8

Contact us

Contact us

Shipping Times

We know how important fast and reliable shipping is. We constantly monitor our shipping performance so we can bring you the most up to date information on how long your order will take to reach you. Please note the times below are estimates in working days.

Germany

We are seriously fast in Germany. With free standard shipping with DHL, you can expect your order within 2-5 working days. Over 85{aee0b296fe9332805cc6d80143ac1c5a865468a72f7d9ebd82199d13a9a4d3a2} of orders placed before 10am arrive within 3 days. Order before 10am (weekdays) and choose express shipping and your map will be delivered on the next business day.

United States

Since opening up production lines on the east and west coasts of the USA, we now off free and fast shipping to the USA. The USA is a bit bigger than Germany but you can still expect delivery of your order within 3-7 days via USPS First class mail. If you order two or more maps, we’ll automatically upgrade you to priority mail for free so you’ll get your maps even faster.

Europe and United Kingdom

Delivery time within Europe is 3-10 days. For Belgium, The Netherlands, Austria, Poland, Sweden, France, United Kingdom and Denmark the times will be towards the lower end of the scale. For those who can’t wait, we are looking to add express options to Europe soon.

Rest of the world

Depending on your country we aim to print your map in the closest possible location. For Australia, New Zealand and Asia we’ll most likely ship from the USA and for Africa, Eastern Europe and the Middle East we will print in Europe. We estimate a delivery time of 7-21 working days.

Shipping With Frames

Handmade Frames

Our handmade frames are carefully made to order by our frame builder Hans in the forests near Stuttgart. As your map has a slightly longer journey, please allow an additional 5-days for your order.

Standard Frames

Standard frames are currently only available as standard within Europe. You can expect the same shipping times as for print only maps. If you live outside of Europe and would like to purchase a standard frame, just contact us with your shipping address and we can get you a quote.

Tracking

No matter where you live, we’ll send you a tracking link via email to follow your map on its journey once it is packed and ready to ship. Please note it can take a few hours for the tracking links to become active. For maps travelling internationally, it is not unusual for there to be longer gaps between the tracking events.

Delays

If there is a long gap, try entering the tracking number we send you on the tracking page of your national post system. On many occasions, your national post system will have more up to date information than we are able to obtain. Let us know if there is a long gap and we’ll do what we can to chase the couriers! If your map gets lost on its way, we’ll send a replacement out as soon as we can.

Damage

We take a lot of care to package your map so it can survive on any journey but occasionally accidents do happen. If your map arrives damaged, contact us as soon as you can at team@mapify.cc where possible with photos of the damage and we’ll arrange a replacement.

Customs

Within the EU and USA there should be no additional taxes or import fees. Check with your local customs site if to find out if there are additional taxes for your region. We do not cover any additional fees charged by customs in your region.

Failed delivery

The delivery companies will make three attempts to deliver your order. On some occasions, they may leave your package at a pickup shop for you to collect in person. Please follow any instructions left by the driver. If the delivery is not possible after the third attempt or you are unable to collect your package in the given time from a pickup shop, your order will be returned and there may be additional charges for return / re-shipping. Contact us at team@mapify.cc if you experience a problem.

Wrong address

If you notice that you’ve given us the wrong shipping address contact us as soon as you can at team@mapify.cc with the correct address.

Phone Cases (coming soon)

We've got something very cool coming to the site very soon. Phone cases with your favourite maps! While we are putting the finishing touches on behind the scenes the phone cases will be available to try for a select group of customers. If you are interested, just...

Order from preview

Order From Preview Order from preview code If you have received a preview from us, you can order your map with the preview code. Just pick the correct size map from the custom maps below, enter your preview code into the field...

Digital Preview

We can’t always show the full level of detail in our maps in our editor but you can request a free digital preview to see how your map will look like before you order.

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